Frequently asked questions
Clear answers before we begin.
Practical answers about services, fit, process, measurement, international delivery, pricing and ownership.
The opportunity
What does digi-vertex do?
We connect strategy, SEO, paid media, content, social, web design and lifecycle marketing around measurable customer and business outcomes. Individual services can be scoped independently when the problem is focused.
The final capability list should match the verified team and partner network before launch.
The approach
Who is the right fit?
The model is designed for ambitious businesses that value clear thinking, collaborative delivery and evidence-led improvement. International and multi-market teams may benefit from a central strategy with room for local adaptation.
Fit also depends on sector requirements, timing, investment and access to decision-makers. An introductory conversation is used to assess these conditions honestly.
The approach
How do you measure results?
We agree a scorecard based on the business model and available systems. It can combine leading indicators with commercial outcomes such as qualified pipeline, acquisition efficiency, conversion, retention or revenue contribution.
Attribution has limits. We document definitions, sources and assumptions, and avoid presenting directional platform reporting as audited financial performance.
The approach
How long until we see results?
It depends on the starting point, market, channel and objective. Paid tests can create signals quickly; search authority, positioning and lifecycle improvements often compound over a longer period.
A proposal should provide an evidence-based timeline with dependencies. This website intentionally makes no universal promise.
The approach
Do you work internationally?
The intended positioning is international. Insert verified markets, languages, time zones and delivery locations here before launch. Local legal and cultural review may be required for market-specific claims and creative.
We can coordinate central strategy and regional execution when responsibilities are defined clearly.
The approach
Who owns the work?
Ownership and licence terms should be stated in the signed agreement. They may differ for custom work, pre-existing tools, fonts, photography, stock assets, software and partner contributions.
Clients should receive a clear handover of agreed final assets after applicable invoices and conditions are satisfied.
The approach
Can you guarantee results?
No responsible agency can guarantee a specific ranking, platform outcome, revenue result or return. Performance depends on market conditions, offer quality, competition, budgets, client decisions, technology and other factors outside an agency’s control.
We can guarantee a defined process, honest communication and delivery against an agreed scope.
The outcome
How do we get started?
Send a concise brief through the contact page. If the opportunity fits, the next steps typically include a discovery conversation, relevant access or documentation, a written recommendation and a proposal.
No work begins until scope, responsibilities, fees and terms are agreed in writing.